Terms and Conditions
Effective Date: [2018-2024]
Welcome to Sales Expert Agency, a marketplace website that connects buyers and sellers. By accessing or using our website (https://salesexpert.agency/), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using Sales Expert Agency, you accept and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.
2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes your acceptance of the revised terms.
3. Registration and Account
- Eligibility: You must be at least 18 years old to register and use our website.
- Account Information: You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password.
- Account Responsibility: You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Marketplace Rules
- Listing Products/Services: Sellers are responsible for listing their products or services accurately, including all necessary information such as price, description, and any applicable terms of sale.
- Purchasing Products/Services: Buyers are responsible for reading the full listing before making a purchase. By placing an order, buyers agree to be bound by the seller’s terms and conditions.
- Prohibited Items: The sale of illegal or prohibited items is strictly forbidden. We reserve the right to remove any listing that violates our policies.
5. Payment and Fees
- Payment Processing: All transactions between buyers and sellers are processed through our payment gateway.
- Fees: We charge a commission fee on each transaction. The applicable fees will be displayed to you at the time of the transaction.
- Currency: All transactions will be conducted in the currency specified by the seller.
6. User Conduct
- Prohibited Activities: Users are prohibited from engaging in activities such as fraud, spamming, harassment, or any illegal activities.
- Compliance: Users must comply with all applicable laws and regulations while using our website.
7. Intellectual Property
- Ownership: All content on the website, including text, graphics, logos, and software, is the property of Sales Expert Agency or its licensors and is protected by intellectual property laws.
- License: We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal and commercial purposes in accordance with these terms.
8. Dispute Resolution
- Between Users: Any disputes arising between buyers and sellers must be resolved between the parties involved. Sales Expert Agency is not responsible for mediating disputes.
- With Us: Any disputes arising from your use of the website must be resolved through binding arbitration in accordance with the rules of the [insert arbitration body].
9. Limitation of Liability
Sales Expert Agency is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or any products/services purchased through the website.
10. Indemnification
You agree to indemnify and hold Sales Expert Agency, its affiliates, officers, agents, and employees harmless from any claims, losses, damages, liabilities, and expenses arising from your use of the website or violation of these terms.
11. Termination
We reserve the right to terminate or suspend your account and access to the website at our discretion, without notice, for conduct that we believe violates these terms or is harmful to other users.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [ ]. Any legal actions or proceedings arising out of or relating to these terms will be exclusively in the courts of [ ].
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Sales Expert Agency
[salesexpert.agency@gmail.com]
whatsapp +880 1764 425 908
14. Buyer and Seller Terms
14.1 Buyer Terms
- Responsibilities: Buyers are responsible for providing accurate information when placing orders and for ensuring timely payment for services or products purchased.
- Disputes: In case of dissatisfaction with a service or product, buyers must first try to resolve the issue with the seller. If a resolution cannot be reached, buyers may contact Sales Expert Agency for assistance.
14.2 Seller Terms
- Service Delivery: Sellers are responsible for delivering services or products as described in their listings and within the agreed-upon timeframe.
- Quality: Sellers must ensure that their services or products meet the quality standards advertised.
- Disputes: Sellers must address buyer complaints promptly and professionally. Unresolved disputes may be escalated to Sales Expert Agency for mediation.
15. Our Marketplace Agency Terms
- Contracts and Payments: All contracts and payments must be conducted through the Sales Expert Agency platform. External transactions are prohibited.
- Work Diary and Milestones: Similar to Upwork’s work diary, sellers must use Sales Expert Agency’s tools to track work progress and set milestones for large projects.
- Gig Listings: Sellers can create and list service offerings (similar to SalesExpertAgency’s “Gigs”) with detailed descriptions, prices, and delivery times.
- Order Fulfillment: Buyers place orders based on the listed services, and sellers are obligated to fulfill these orders within the specified timeframe.